Shipping info

 


Shipping Policy for PandaGlow

Thank you for shopping with PandaGlow! We want to ensure you have a clear understanding of our shipping process.

Order Processing:

  • All orders are processed within 1-5 business days after payment confirmation.

Shipping Time:

  • Our shipping times range from 4-15 business days, depending on your location and the shipping method selected at checkout.

Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with tracking details. Please allow 1-3 business days for the tracking information to be updated.

Customs and Delays:

  • For international orders, please be aware that customs procedures may cause additional delays. Any customs fees or taxes are the responsibility of the customer.

Lost or Stolen Packages:

  • PandaGlow is not responsible for lost or stolen packages. If you encounter any issues, please contact the carrier or your local post office.

Contact Us:

  • If you have any questions or concerns about our shipping policy, feel free to reach out to us at contact@pandaglow.com.

Thank you for your patience and for choosing PandaGlow for your lighting needs!